This Privacy Policy explains how PoseidonRX ("we", "us") handles information when you use this website. By using the site you agree to this policy.
1. Information we collect
- Usage data: anonymised analytics such as pages viewed, referring site, device type and approximate region.
- Order & shipping data: the name, email, delivery address and order contents you provide at checkout, used to fulfil and ship your order.
- Contact data: if you message us, the name, email and message content you submit.
- Cookies: small files used for analytics and to remember your cart and preferences — see our Cookie Policy.
We do not store card or banking details on this website. Payments are processed by Stripe (cards, Apple Pay, Google Pay) on their PCI-compliant systems, subject to Stripe's own privacy policy.
2. How we use information
- To process, fulfil and ship your orders and handle returns
- To operate, maintain and improve the store
- To respond to enquiries and provide customer support
- To measure aggregate traffic and detect or prevent fraud and abuse
3. Service providers
We share order and delivery information only with the providers needed to fulfil your purchase — for example shipping carriers and hosting/analytics processors acting on our behalf — and only as required to deliver your order or comply with law.
4. Data sharing
We do not sell your personal data. We share information only with service providers acting on our behalf, or where required by law.
5. Data retention
Contact messages are retained only as long as needed to handle your enquiry. Aggregated analytics may be kept indefinitely in non-identifying form.
6. Your rights
Depending on your jurisdiction (e.g. GDPR, CCPA) you may have the right to access, correct or delete personal data we hold about you. To exercise these rights, contact [email protected].
7. Changes
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.