Contact Us
OUR CUSTOMER SUPPORT TEAM IS HERE TO ASSIST YOU AND WILL RESPOND TO YOUR QUESTIONS PROMPTLY.
For information on shipping options and payment methods, please visit our
Shipping and Payment page, where we answer frequently asked questions.
For inquiries regarding your current order, payment status, or delivery progress, please find helpful resources below:
HOW TO FIND YOUR TRACKING CODE
Once payment is confirmed and your order is dispatched from our warehouse, your tracking code will be available within 2-5 business days.
Ways to locate your tracking code:
- Email Notification: Your tracking code will be sent automatically to the email address associated with your account.
- Website: Log in to your account and go to My Account > Order History to find your tracking details.
TRACK YOUR ORDER ONLINE
For U.S. deliveries or imported packages that have cleared customs, track your order on USPS.COM.
CHECK YOUR PAYMENT & ORDER STATUS
- Payment Status: View whether your payment is approved, pending, or declined.
- Order Status: Check if your order is being processed, shipped, or reshipped in the event of a customs hold.
YOUR SATISFACTION MATTERS TO US AT POSEIDONRX.COM!
For any questions, feedback, or assistance in selecting the best products, please reach out.
support@poseidonrx.com
*Our support team responds within 24 business hours. Requests submitted on Fridays may be addressed the following Monday. We appreciate your understanding and patience.
